News and updates from AWI's Quality Certification Program
October 20, 2006
Published Quarterly
2007 Program Renewal Fees Due Dec. 31

Starting Nov. 1, QCP staff will send out 2007 renewal invoices to all program participants. All current participants are required to renew their certification annually and renewal fees are due Dec. 31, 2006. Firms paying after this date will incur a late fee of $300, so be sure to renew early to avoid additional costs!

The annual renewal fee for non-AWI member firms is $2,100 and the fee for AWI-member firms is $950. If you have been thinking about joining AWI but haven't yet, now is a good time! Visit or call (571) 323-3636 for membership info.

QCP Staff Contacts

Randy Estabrook, Director of QCP, or (571) 323-3620

Tricia Roberts, Projects Manager, or (571) 323-3615

Susan Campbell, Assistant, or (571) 323-3617

Comments, suggestions and questions may be directed to the editor at

2006 Ends on High Note for QCP

The QCP closed out fiscal year 2006 on a high note, exceeding all of its goals for the year. To date, the QCP has 440 participants, more than 1,000 registered projects and achieved more than $416,000 in label revenue for the year.

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QCP Celebrates a Decade of Quality

The QCP program reached a milestone this year. Ten years ago, in 1996, the QCP program was launched nationwide under the guidance of then program chair Rick Kogler. Since then, the QCP has grown to include 440 certified firms and more than 1,900 certified projects throughout the U.S., Canada, and overseas. The QCP specification language has been incorporated into the AIA MASTERSPECİ and the program has been endorsed by the General Services Administration and the American Subcontractors Association.

On this 10th anniversary of the program, the QCP would like to recognize the nearly 60 firms who have staunchly supported the program from the beginning. All 60 firms were presented with an award and gold lapel pin in recognition of their dedication to the QCP program. Click here to see a list of those firms celebrating their 10th anniversary in the program.


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Two New QCP Representatives Join the Ranks

Due to increased demand for plant, project and biennial inspections, the QCP recently added two more QCP Representatives to its team.

Ralph Greco, representative for the southern mid-Atlantic region, has more than 20 years of experience in operational management and business development. Since 1980 he has held various executive-level positions with United Plywood Industries, Mocksville, North Carolina, and since 1985 he served as the firm's chief executive officer. During his tenure with United Plywood Industries, annual sales increased from $96,000 to $11 million, and plant size grew from 12,500 square feet to 80,000 square feet in 1994. Mr. Greco resides in Bermuda Run, North Carolina.

Paul Nystrom, representative for the northwest region, also has more than 20 years of experience in the architectural woodwork industry. From 1995 through 2005, Mr. Nystrom was part owner and previous general manager of Hillstrom Cabinets, Puyallup, Washington. During his tenure with Hillstrom, the company tripled in size. Prior to his work for Hillstrom, Mr. Nystrom held various executive-level sales positions with McKillican American Corp. and WilsonArt International. Mr. Nystrom resides in Lake Tapps, Washington.

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New Chairman Elected to the QCP Board of Review

The QCP recently appointed Bill Munyan, AIA, CSI, CDT as chairman of the QCP Board of Review. The QCP Board of Review is responsible for oversight of the QCP program.

Mr. Munyan is a registered architect and Director of Specifications for Freeman White Architects, Inc., a 210-person firm based in Charlotte, North Carolina, specializing in healthcare and senior living facilities. Mr. Munyan currently serves on the AIA MASTERSPECİ committee, is a former Secretary/Treasurer for the CSI (Construction Specifications Institute) southeast region and past president of the Charlotte chapter of CSI.  Mr. Munyan replaces former BOR Chairman Dean Rummel whose term expired in 2006. Mr. Munyan will serve a three-year term on the QCP Board of Review.

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Philip Duvic Appointed AWI Executive Vice President

The AWI Board of Directors unanimously approved the appointment of industry veteran and former AWI Director of Marketing & Communications Philip Duvic as Executive Vice President of AWI effective September 19, 2006. Mr. Duvic replaces former Executive Vice President Judy Durham who resigned from the post in July to pursue other interests.

Mr. Duvic has overseen the association's marketing and communications efforts since 2000. He also is a Past President and former member of the association's Board of Directors. Mr. Duvic has more than 25-years of experience in the architectural woodwork industry. His appointment followed an extensive search conducted by the AWI Search Committee.

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Accurate Timing of Inspections

Contributed by Shows Leary, QCP Representative, Albany, New York

One of the things QCP representatives frequently experience in the field is product that is shipped from the plant and installed on the job site before it can be accurately evaluated by QCP representatives.

If a QCP representative cannot evaluate the product in the plant, prior to shipment, they cannot accurately assess the compliance of fabrication methods. As a result, the job may either receive a "modified certificate" indicating only partial certification of the job, or the job may not be certified at all.

Common problem areas include trim, which can't be viewed for back priming and relief cutting; cabinets that can't be evaluated for assembly methods and joinery; door frames can't be verified for thickness and wall panels can't be confirmed for cores, balancing and back priming.

To avoid additional cost and potential project delays be sure to allow the QCP representative enough time to inspect product while still in the plant, so that fabrication methods can accurately be assessed, leaving enough time to address any possible concerns.

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What Are People Saying About You?

Ever wondered what an inspection report looks like? Visit our website,, or click here to view a sample project compliance inspection report. Don't forget ... according to current program policy, a project compliance inspection report is available to owners and architects beginning 15 days after the inspection. Simply contact the QCP office to request yours!

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AAA Compliance Inspection - A Last Resort

 The AAA Compliance Inspection, operated by AWI in conjunction with the American Arbitration Association, is a valuable inspection service when there are discrepancies over the quality of woodwork on a completed project, but at $4500 a pop, it is extremely expensive and mostly unnecessary when you consider that a majority of projects undergoing a AAA Compliance Inspection specified the Quality Certification Program from the get-go. If the QCP specification is upheld by all construction parties from the beginning, all interested parties (woodworkers, designers, general contractors) are eligible to request a random inspection of a project at no extra charge, and the cost to QCP-certify a project is significantly less than the cost of a AAA Compliance Inspection. For information on becoming certified or registering a project for certification, please visit the QCP website, www.awiqcp.og

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