News and updates from AWI's Quality Certification Program
June 28, 2007
Published Quarterly
QCC Board of Directors

QCC President
William A. Munyan, AIA, CSI Freeman White Architects Charlotte, NC
Doug Carney
R & S Casework, Inc.
Fargo, ND  
Craig Elias
Elias Studios
Pittsburgh, PA
David Kay
Clancy & Theys Construction Company
Raleigh, NC
Rick Kogler
Baton Rouge, LA
Shows Leary
Shows Leary Project Management
Petersburg, NY
Gil Long
Mesa, AZ
Mark Wonfor
Northern Custom Cabinetry, Inc.
Wixom, MI  

Philip Duvic *
Architectural Woodwork Institute
Potomac Falls, VA  
Patrick Nartker *
2006-2007 AWI Treasurer
Ted Bolle Millwork, Inc.
Springfield, OH

* ex officio 

QCP Becomes Separate Business Unit

On April 15 in Minneapolis, the new AWI Quality Certification Corporation (QCC) held its first meeting as a separate business unit of the Architectural Woodwork Institute (AWI). The new non-profit corporation was established to independently administer and promote the Quality Certification Program (QCP), which was founded by the AWI in 1996.  This strategic business decision allows for a clear separation and identity between AWI Manufacturing Membership and QCP Manufacturing Participant status.

The QCC is governed by an independent 10-member Board of Directors, which brings true autonomy to this vital service to the industry as well as to customers who purchase fine architectural woodwork.

As a separate business unit, the QCC functions with its own articles of incorporation, bylaws, and policies. The corporation entered an administrative agreement with AWI to lease office space from the association and to pay royalties for use of the AWI name, AWI logo and QCP logo which is intellectual property of AWI.  

All previous QCP department staff members remain, ensuring uninterrupted high quality service and a seamless transition for all QCP participants, design professionals and owners who purchase AWI Quality Standards compliant woodwork.  “The corporation is in position to expand the depth and breath of the program in the coming years,” QCC Director Randy Estabrook said.

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Welcome to New QCP Participants

With this issue of Quality Times, we are announcing new participants in the Quality Certification Program to all other QCP participants as well as to the design community.  Participation in QCP increased by 17 companies since February. Visit these and other participants on the QCP web site.  For a complete listing of all QCP participants, go to and click on “Find a Certified Firm/Project.” Search by company name, city, state, country and Certified Section of the AWI Quality Standards Illustrated. 
Aubin Woodworking, Inc.
Bow, NH

Belet’s Millwork, Inc.
Jacksonville, FL

C. W. Keller & Associates, Inc.
Plaistow, NH

Casework, Inc.
North Kansas City, MO

Corna/Kokosing Millshop
Westerville, OH

D & L Cabinets, Inc.
Graham, NC

Devereaux Custom Woodworking
North Sale Lake, UT

Diamond Millwork
Conway, AR

Feature Millwork, Inc.
Coquitlam, BC, Canada

Sheridan, WY

Johnson Brothers Planing Mill, Inc.
Idaho Falls, ID

Kellington Construction
Corcoran, MN

Koops Woodworks, LLC
Lowell, NC

Premier Woodcraft
Coatesville, PA

Riss & Associates Cabinets & Casework, Inc.
Black Hawk, SD

River Valley Manufacturing
Ellsworth, WI

Toppy’s Architectural Millwork, Inc.
Fort Worth, TX

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Tech Talk – Timing is Everything for Project Certifications

QCP Reps report that one of the frequent misnomers about certification of projects relates to the timing of the required inspection for the firm’s first two QCP projects.  In such cases, inspection must occur before a project can be certified.  Getting that coveted “certified job” label can only occur after an inspection of the job is completed by one of the 18 QCP Representatives and approved by QCC.

What the QCP Policy Manual states, under III.B.14 –

Projects requiring compliance inspection, not inspected during the fabrication phase, shall receive modified certificates of compliance only.  Labels will not be issued for such projects nor will these projects count toward mandatory compliance inspection requirements as outlined in section II.F.1.

QCP participants are reminded that for subsequent projects, inspections are not required but may be requested.  In these cases, QCP participants are in a self-labeling status.

With 18 QCP Reps covering the entire United States, Canada and Puerto Rico, arranging for an inspection is easy.  Visit the QCP web site and request a project inspection.  Click here to request a Project Compliance Inspection online.

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QCP Exhibits at CSI Show, June 20-22





QCP Intern Lauren McCain (left) and QCP Project Manager Tricia Roberts promote the Quality Certification Program to attendees at the CSI Show.


QCP participated in the Construction Specifications Institute (CSI) Show & Convention, June 20-22, 2007 in Baltimore, MD.  The show featured an exhibition as well as education programs on implementing LEED, advances in security technology, specifications that stand up in court, and other hot topics of interest to the industry.  QCP participated to gain exposure of the program to a new market of construction professionals.  In 2008, the CSI Show will have a new name, Construct 2008 –  The Art and Science of Building – to reflect the range of current and potential industry professionals participating in the show.

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QCP Advertises in Architectural Record

Starting in March 2007, QCP has been in the spotlight.  Members of the American Institute of Architects (AIA) have been reading about QCP in advertisements in Architectural Record identifying how QCP aided in two different architectural woodwork projects. Both full page ads are scheduled to run alternatively in March, May, July and September in Architectural Record. Smaller spotlight advertisements are appearing in periodic issues of AIA’s WebInsider as well as AWI’s Design Solutions.  To see copies of the two different advertisements, visit

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QCP Welcomes New Participant Coordinator, Nick Compton

The Quality Certification Corporation (QCC) welcomes Nick Compton, QCP Participant Coordinator, as a full-time staff member. He has been working with AWI part-time while completing his B.A. degree in Professional Communications at Old Dominion University in VA. Nick also has a degree in general studies from New River Community College. He was previously employed with Beyond Closets in Sterling, VA.  Contact him at  Nick can assist you with application and completion of all steps in the certification process, including written test, references, and plant/project inspections.  At press time, 43 firms are in some stage of the application process.

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QCP Inspections Maintain & Boost Credibility

Since January 2007, QCP has conducted inspections of:

  • 28 New Participant Inspections
  • 39 biennial Inspections
  • 86 Project Inspections

Contact Project Manager Tricia Roberts at or QCP Participant Coordinator Nick Compton at to arrange for an inspection. 

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QCP Inspection Reports: An Asset for Architects

A new service to architects has been quietly growing in popularity. Turns out that inspection reports are quite revealing and informative about the quality of “certified” architectural woodwork projects.  Earlier this year, QCP Reps began notifying architects that they can obtain copies of inspection reports, and they are being well received.  The inspection reports on deficiencies, if any, that are identified in the inspection process.  Deficiencies are any items not in compliance with the Architectural Woodwork Quality Standards Illustrated.  Any party (architects and general contractors) can request a copy of a project inspection report 15 days after the date of the inspection.

Architects are invited to contact QCP Project Manager Tricia Roberts at to request a copy of an inspection report. 

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QCP Rep Spotlight – Dan Wendell

Dan Wendell is a QCP Regional Representative for the Midwest and Gulf Coast Regions with territory encompassing Alabama, Arkansas, Kansas, Louisiana, Mississippi, Missouri, Nebraska and Oklahoma.  The industry veteran owned an architectural woodwork company for 21 years prior to selling the successful operation in 2003.  That began Dan’s semi-retirement, but QCP work keeps him busy on a part-time basis employing his 41 years of experience helping QCP prosper and providing consulting services to the industry.  Dan has performed QCP inspections as far away as the African cities of Yaounde in Cameroon and Conakry in Guinea.  He also conducted an inspection of an Algerian project in Istanbul, Turkey.  While active in the Architectural Woodwork Institute (AWI), Dan was Chairman of the Quality Standards Board of Review for 12 years, served on the AWI Executive Committee for two years and Board of Directors for six years, and contributed to numerous committees, often as chairman.  He is a Past President (1987-1988) and Vice President of the AWI Heart of American Chapter.  Contact him at

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What They Say About QCP

“Federal Millwork was the first certified shop in Florida.  To date, we have not been involved in a certified project.  Nonetheless, the fact that we have qualified to proudly display the QCP logo, knowing full well that we are capable of producing the finest millwork and cabinetry available, sets us apart from the competition.  Coupled with our unblemished history since 1939, remaining a QCP certified shop remains among the best marketing dollars we have ever spent.It is safe to say that for me and Federal Millwork that the cost of QCP is a bargain as it relates to advertising dollars, market exposure, and client confidence.”

Richard Ungerbuehler, Sr.
Federal Millwork Corporation
Fort Lauderdale, FL

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