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Quality Times | News and updated from the AWI Quality Certification Corporation
Spring 2012
In This Issue:
Top News
•  Revised QCP Policies Test Now Ready
•  Woodworkers are Ultimately Responsible for Registering QCP Projects
•  Tricia Roberts Promoted to Senior Director of Operations for the Quality Certification Corporation
•  Former QCP Representative Al Heuer Passes Away
•  Check Your Specs; Receive a Gift
View from Here
•  QCP Update
Tech Talk
•  Laminate Wall Surfacing According to the AWS
Q Top News
Revised QCP Policies Test Now Ready

The QCP Policies test has been revised and is now ready to be taken. All current participants and applicants are required to take this test.

Testing Deadlines
Current QCP participants have until September 10, 2012 to complete the QCP Policies test. Applicants have 60 days, or the remainder of the application period (whichever is greater) to successfully complete the test.

Taking the Test
The test consists of 70 questions concerning the QCP Policies. A score of at least 85 percent (60 correct answers) is required to pass. We recommend that a project manager or person responsible for overseeing your certified projects take the test. The test is to be taken open-book, using the 2012 QCP Policies. Click here to download a copy of the QCP Policies before beginning the test.

The test can be found on our Web site, Click on Take Test in the lower left-hand side of the screen. You will need your username and password in order to log in.

Taking the test online is convenient and once completed, results are generated immediately. Also, you do not need to complete the test in a single sitting. You may save your progress and return to complete the test at a later date and time if so desired.

Those requiring further assistance taking the QCP Policies test may contact any member of the QCP staff at or 800-449-8811.

Woodworkers are Ultimately Responsible for Registering QCP Projects

Although any member of the construction team is eligible to register a QCP project, it is the Q-accredited woodworker that is ultimately responsible for this important step in the project registration process.

Section 4.4 of the QCP Policies clearly state the program participant’s responsibilities as follows:
   4.4.1 QCP participants, upon being awarded a project requiring certification, must confirm the project is registered with the QCC administrative office.
    4.4.2 If the project has not already been registered, the participant must register the project in accordance with program policies.
    4.4.3 Project registration must occur prior to commencement of fabrication.

Additionally, the QCP specification language requires the woodwork contractor to register the project by either providing the QCP project number, or by registering the project upon award of work.

 Quality Standard: Unless otherwise indicated, comply with the [Architectural Woodwork Standard, Latest Edition] for grades of interior architectural woodwork, construction, finishes and other requirements.
  1. Provide AWI Quality Certification Program [Labels] [Certificates] indicating that the woodwork, [including installation], complies with requirements of grades specified. This project has been registered as AWI/QCP project number ____. OR, the Contractor, upon award of work, shall register the work under this section with the AWI Quality Certification Program (800-449-8811.)

Registration of the QCP project by the woodworker assists with upholding the QCP specification throughout the entirety of the project. It provides QCC with the opportunity to confirm with the architect that the QCP requirement for fabrication, finishing and/or installation is required.

If a non-accredited woodworker wins the project, the architect is contacted again and informed that the contractor selected for the project may not provide QCP labels or certificates of compliance to certify the project unless they become Q-accredited. Q-accreditation is a thorough process which can take several months. Therefore, the pre-qualification aspect of Q-accreditation is a powerful marketing tool, and one that woodwork contractors can use to their advantage during the bid process.

In closing, registration of QCP projects is not only the responsibility of the woodwork contractor, but it is also beneficial to woodwork contractors that have invested significant amounts of time and effort to become Q-accredited to certify that their work meets the industry-wide standards for architectural woodwork.

Registration is fast and easy! To register a QCP project, visit or call the QCC office directly at (800) 449-8811. 

Tricia Roberts Promoted to Senior Director of Operations for the Quality Certification Corporation

Long-time QCC staffer, Tricia Roberts, has been promoted to senior director of operations for the AWI Quality Certification Corporation (QCP), effective immediately.

In this new role, Roberts is responsible for managing all aspects of QCP operations, including the execution of programs and policies set by the Quality Certification Board of Directors, budgetary planning and supervision of personnel.

Roberts began her career with the QCP in January of 2001, when she was hired as a program coordinator. Subsequently, Roberts served as project manager, responsible for QCP project inspections and certifications. More recently, she served as a director of the program.

“Having been with the QCP for more than 11 years, and having served in various capacities, Tricia is fully knowledgeable on all things QCP,” said QCC Board of Directors President Joe Sorrelli. “All members of the board and I look forward to the management and organization skills she brings to the QCP,” Sorrelli added.

Former QCP Representative Al Heuer Passes Away


Al Heuer with his son, Greg 

Alfred Paul Heuer, 90, a resident of The Colonnades retirement village in Charlottesville, Virginia, passed away on January 18, 2012 at the University of Virginia (UVA) hospital.

Al was involved with the AWI Quality Certification Program as an inspector from the beginning of the program until he retired in 2005. He is survived by his wife Jeannette, son Greg, daughter-in-law Linda and other relatives.

Al was proud of his service as a navigator-bombardier on B-29s in the south Pacific during WWII. After the war, he worked for the J.R. Watkins Company for a short time, then Illinois Bell Telephone Company, working his way up from lineman to executive. He retired at 58 to devote full time to his other lifelong career, woodworking. He was founder of the companies which became Sierra Architectural Woodworking, Inc., in the Northwest Suburbs of Chicago.

His leisure activities included bicycling, travel, and a love of reading. Active in the Boy Scout program, he earned the Silver Beaver Award, the highest honor given for distinguished service as an adult volunteer. Al enjoyed volunteering at the Chicago Botanical Garden and in Charlottesville at UVA hospital, as well as Habitat for Humanity. He was a leader and participant in activities and sports at The Colonnades community, and his many friends there will miss his exuberant optimism. 

Memorial contributions may be made to: The Architectural Woodwork Institute Education Foundation, marked "Heuer Family Scholarship," and mailed to 46179 Westlake Drive, Potomac Falls, VA 20165. 

Check Your Specs; Receive a Gift

Due to the wide array of discrepancies seen in project specifications calling for the AWI Quality Certification Program (QCP), the QCC is asking all woodworkers and architects to ‘Check Your Specs.’ 

Click here to ‘Check Your Specs’ now, and receive a special gift for helping us clean up the QCP specification language.

Incorrect specification of the QCP can nullify the program's ability to provide for quality assurance of doors or any millwork project, resulting in the possibility that the woodwork specified may not meet quality expectations.

Proper specification of the QCP means that the doors and millwork fabricated, finished and installed on a project will receive all of the quality assurance benefits offered by the program, including third-party project inspections by industry experts, conformance to industry-wide standards and project specifications, and access to pre-qualified QCP-accredited door and woodwork contractors.

The purpose of the QCP is to protect design professionals' reputations for delivering quality doors and millwork. Best of all, there is no charge to specify the QCP correctly. Simply click here to ‘Check Your Specs’ online and complete the form at the bottom of the page to receive your free, heat-sensitive, color-changing coffee mug. 

Q View from Here
QCP Update
by Joe Sorrelli, president of the QCC Board of Directors

This is an exciting time for the Quality Certification Program (QCP). Our focus is on staying true to the original goal of the QCP – to provide quality architectural woodwork via adherence to the AWI standards. As I look into 2012, I am encouraged by the enthusiasm of the Quality Certification Board of Directors who have listened carefully to the design professionals, participants and inspectors who have voiced their opinion for making QCP more user-friendly.
Unfortunately, there is still some confusion among stakeholders that AWI and QCP are one and the same. The difference between the two is AWI is an educational association which provides standards to the design professional and the woodworking industry, while the QCP makes certain that the standards are followed when specified in construction documents. The QCP also levels the playing field for those who are accredited to perform within the standards.  

Rest assured it is business as usual for the QCP. Most importantly, all program stakeholders remain our number one priority. We’re committed to providing the excellent service that everyone expects from us.  We are dedicated to building a better program, and I am confident that QCP is continuing down the path to a successful future.

Q Tech Talk
Laminate Wall Surfacing According to the AWS
By Shows Leary, regional Q-representative

Laminate wall surfacing guidelines are found in sections four and eight of the Architectural Woodwork Standards (AWS).

Most wall panel projects consist of wood veneers and trim; however, laminate wall surfacing is showing up in more and more in medical projects. One reason might be ease of cleaning. Cleaning wood wall surfacing can be difficult as various chemicals found in medical settings can affect fine wood finishing. Laminate on the other hand, is resistant to many solvents and chemicals. With its great variety of colors and textures, attractive and functional wall surfacing clad with plastic laminate is gaining popularity.

What does it take to manufacture a Premium-grade wall panel project? Let's get to the details for laminate and the adhesive.

Beginning on page 180 of the AWS, item 1.2.12, there are two caveats for using laminate-clad wall surfacing. The first caveat indicates that high gloss laminate can telegraph minor core imperfections easier than a matte-finish laminate. The second caveat concerns the use of laminate-clad panels on exterior doors where differences in humidity can cause differential problems between the interior face and the exterior face.

Similar to veneer wall surfacing, laminate wall surfacing requires consideration in the details of inside and outside corners, reveals and articulation strips. These options are discussed on page 181 in item 1.2.
Additional clarification on these sketches can be found in the AWS Errata.

On page 182, item 1.4.2, the AWS indicates HPDL-clad surfacing is not the only option. Continuous pressure laminates, such as melamine, can be used as long as the physical properties are the same as for laminate.

What about adhesive? Looking at page 184, item 4.1.14, indicates that hot melt applied to HPDL edges must be primed prior to application unless the adhesive is formulated to be primerless. Make sure to check the Technical Data Sheets for the specific hot melt adhesive properties. In addition, as seen on page 189, item, edges must be applied to all exposed vertical and horizontal edges. Edges must be color-matched to the exposed face. The edges must be HPDL or PVC at least .020" thick.

Looking again at page 184, item, contact adhesive is not allowed for wall laminate surfacing. What is required? Looking at page 71, item 1.2.16, type I panel adhesives are required for exterior use and type II is required for interior use. Type II panel adhesive is defined in glossary on page 380. In addition, there is an adhesive summary on page 631, which lists five types of Type II adhesives. Urea resin, mastic and casein do not reference use for laminate. In fact, the only one listed as suitable for laminate adhesive is contact cement, but the AWS does not allow this to be used anywhere. As a result, a “page 10” has been submitted for review of this issue.

Page 188, item 4.2.13, lists the details for laminate-clad wall surfacing. For Premium-grade panel surfaces, a minimum of .048" laminate is required. So, just because the panels might be a vertical surface, it does not mean the vertical grade laminate can be used. (That is reserved for Custom-grade.)

There is a reference to NEMA LD-3 in item For a free .pdf download of the NEMA L-3 regulations for plastic laminate go to this link:

Fire Rating
Can laminate clad wall panels be fire rated? Of course! Just remember item requires Class 1 fire-rated laminate and Class 1 fire-rated adhesive, as well as a minimum core thickness of 3/8". In addition, section 4, page 95, item 4.2c.5 indicates that the thickness of fire-rated backer must be at least .028" (for Custom-grade).

What about balance sheets in non-fire rated assembly? As always, balance sheeting is required. Back to section 8, item, requires a minimum thickness of .020" (conforming to NEMA LD-3 again) and it must be applied with the same adhesive used on the panel face.  What else about the balance sheet do we need to know? First, as seen in section 4, item 4.2i, the balance sheet must be of a compatible thickness to the face sheet and within the range of thicknesses suggested on page 95, item 4.2c.4.4, which are between .016" and .048".

Finally in section 4, page 98, the AWS indicates that the backer or balance sheet for Premium-grade must be a minimum of 3-ply thermoset resin wood fiber at least .020" thick.

In summary, there are five components to HPDL wall surfacing: The core requirements face sheet, balance sheet, edges and adhesive. Utilize these properly to easily create Premium-grade HPDL wall surfacing.

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Get Accredited
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Congratulations to the following companies that recently earned Q-accreditation. Look for these and more than 500 other Q-accredited woodworkers at

A.A.E. Manufacturing Company, Inc. 
Rio Hondo, TX 
Accreditation Date: 12/20/2011 
AWS Sections: C10.1, C10.2, C10.3, P5, P11, P11 E, P10 E

Bristol Builders & Contractors, Inc. 
Mansfield, MA 
Accreditation Date: 12/23/2011 
AWS Sections: P5, P11, P6.3, P10.3, P6 E

Cauval Sammy Wood Products Limited 
Taishan City, Guangdong Province China 
Accreditation Date: 12/30/2011 
AWS Sections: P5, P10.1, P10.3

Cooper Enterprises, Inc. 
Shelby, OH 
Accreditation Date: 12/21/2011 
AWS Sections: P10.3, P11

Curtiss Woodworking 
Prospect, CT 
Accreditation Date: 3/6/2012 
AWS Sections: P5, P11

DLI Incorporated 
Lake Worth, FL 
Accreditation Date: 3/7/2012 
AWS Sections: P6 E, P9 E

Dura-Top Industries 
Emmett, ID  
Accreditation Date: 1/9/2012 
AWS Sections: C10.2, C10.3, C10 E, C10.1, C11, C11 E

Keim Lumber Company 
Charm, OH 
Accreditation Date: 2/21/2012 
AWS Sections: P5, P7, P9.2, C6.1, C8.1, C8.2, C8.3

Kirchoff-Consigli Construction Management, LLC 
Pleasant Valley, NY 
Accreditation Date: 3/13/2012 
AWS Sections: P10.2, P10.3, P11, P6 E, P11 E, P10.1

Kraemer Brothers 
Plain, WI 
Accreditation Date: 12/30/2011 
AWS Sections: P6 E, P7 E, P8 E, P9 E, P10 E, P11 E

Lefever Millworks, Inc. 
Mechanicsburg, PA 
Accreditation Date: 1/5/2012 
AWS Sections: C8.1, C8.2, C10.1, P10.1, C5, C6.1, C8.3, P11

Pyramid Cabinet Shop 
Billings , MT 
Accreditation Date: 2/23/2012 
AWS Sections: P6.1, P11, P12, P11 E, P5, P6 E, P7 E, P8 E, P9 E, P10 E, P12 E

R.J. Wherry & Associates 
Madison, TN 
Accreditation Date: 2/3/2012 
AWS Sections: C10.3, C10 E, C11, C11 E

Roomi Group Corporation 
Houston, TX 
Accreditation Date: 2/14/2012 
AWS Sections: P5, P6.3, P6 E, P8.1, P8 E, P10 E, P11, P11 E, P8.3, P10.3

Sears Trostel Lumber Co. 
Fort Collins, CO  
Accreditation Date: 1/26/2012 
AWS Section: P6.3

Southeastern Architectural Woodworks 
Brandon, MS 
Accreditation Date: 2/3/2012 
AWS Sections: P5, P6.3, P6.4, P6 E, P8.1, P8.2, P8.3, P8 E, P10.1, P10.3, P10 E, P11, P11 E

Trico Millwork 
Limington, ME 
Accreditation Date: 1/27/2012 
AWS Sections: P6 E, P11, P5, P6.1, P8.1, P10.2, P10.3

Trimpac, LLC 
Marshfield, WI  
Accreditation Date: 1/9/2012 
AWS Sections: P5, P10.2, P6.1, P10.3, P8.1, P8.2, P8.3, P11

Williamson Millworks,DBA Custom Cabinets 
Savannah, GA  
Accreditation Date: 2/28/2012 
AWS Sections: P5, P10.1, P10.2, P10.3, P10 E, P11, P11 E

AWI QCC Board of Directors

Joe Sorrelli, President
Aljoe Woodwork Consultants
Brooklyn, NY

Jerry Campbell
Jerry Campbell & Associates
Baton Rouge, LA

Bruce Cody
Architectural Wood
Ronceverte, WV

Randy Jensen
Leonard Peterson & Co., Inc.
Auburn, AL

Rick Kogler
Strategic Development
Baton Rouge, LA

Matt Lundahl
Meyer & Lundahl
Phoenix, AZ

Bill Munyan
R&M Group, PLLC
Charlotte, NC

Bruce Spitz, Treasurer
Classic Millwork & Products, Inc.
El Paso, TX

Phil Duvic*
Architectural Woodwork Institute
Potomac Falls, VA

Tricia Roberts, Secretary
AWI Quality Certification Corporation
Potomac Falls, VA

* ex officio
The board, which convenes in the fall each year, is responsible for program oversight, including policies and budgets.

Questions or comments, please contact Quality Times Editor Kara Thorp at


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