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Quality Times | News and updated from the AWI Quality Certification Corporation
AWI Certification
June 1, 2016 - Second Quarter
  • QCP Drafting Accreditation Program Developments
    Read about the progress to date in “QCP Drafting Accreditation Program Moves Forward”.
  • QCP Project Tracking Feature
    Read about the new tracking and closeout features now available on the QCP website – a great new benefit for QCP Licensees!
In This Issue:
Top News
•  QCP Drafting Accreditation Program Moves Forward
•  QCP Inspectors Cite Benefits of Website Drawing Sample
•  QCP Advertising Campaign Corrects Misconceptions about QCP Cost
•  AWI Charts Future Course for Industry Standards
•  QCP Project Tracking and Closeout Website Improvements
Report from the Front
•  QCP on the AWI Online Communities
Tech Talk
•  A Note Regarding Casework Anchorage
QCP Learning Opportunities
•  Upcoming Trade Shows & Conventions
•  2016 “QCP Talk” Webinars, Past and Future
QCP Resources
•  Get Help, Find Answers
AWI seal Top News
QCP Drafting Accreditation Program Moves Forward
By Wayne Hintz, QCP Program Manager

The March 8, 2016 issue of Quality Times reported that at its meeting last November, the Quality Certification Corporation (QCC) Board of Directors authorized the development of an AWI Quality Certification Program (QCP) accreditation for drafters.  The certificate attesting to successful completion of the accreditation requirements would be held by individuals, and would be “portable” throughout a drafter’s career, whether self-employed or working as an employee of a woodwork or drafting firm.

As currently conceived, there are four components to the accreditation:

  • A training curriculum requiring a few hours of “virtual” classroom time and guided individual study.
  • Written tests measuring knowledge of the submittals and shop drawing portion of the current Architectural Woodwork Standards, Edition 2 (AWS) , as well as gauging familiarity with the Standard in general.
  • Creation of a sample shop drawing by the accreditation candidate.  The drawing would be required to conform to a set of architect’s specifications (provided by QCP), and also to AWS requirements where no specification for a particular item is provided.
  • Continuing education requirements and periodic re-accreditation.

A small sampling of drafting professionals has demonstrated a very positive response to this undertaking.   QCP is now in the implementation phase of the initiative.  An addition to the QCP Policies is being drafted for the purpose of listing the rules by which the drafting accreditation process would be administered. QCP has also enlisted the aid of Scott Nelson, former AWI President and current President of the Woodwork Career Alliance of North America (WCA).  Scott is developing a curriculum centered on Section 1 of the Architectural Woodwork Standards, Edition 2 (AWS).  Section 1 lists the rules for shop drawings, not only with respect to format, but also the required content, detail, and scales required for all the millwork products included in the AWS.  Additionally, Scott has suggested that an AWI QCP drafting accreditation could be a valuable addition to post-secondary school woodworking programs.

The logistical side of how the classroom component will be scheduled and presented is also in development, along with how related electronic testing might be piggybacked onto the existing Standards’ testing capability on QCP’s website.   We will keep readers posted regarding progress toward going “live” with this exciting initiative.

QCP Inspectors Cite Benefits of Website Drawing Sample
AWI Quality Certification Program (QCP) staff inspectors noted this week that the updated shop drawing sample recently posted to QCP’s website has facilitated a dramatic improvement in the drawings required for firms seeking QCP Licensing.  The website’s sample drawing is in PDF format and can be downloaded.  It can be accessed on the QCP website “Resources” page here.
QCP Advertising Campaign Corrects Misconceptions about QCP Cost
By Randy Estabrook, CSI, LEED® GA, QCC Executive Director

As we continue the battle of awareness for the Architectural Woodwork Institutes’ Quality Certification Program (QCP) we have chosen a digital vehicle. In this electronic age more and more design professionals are getting their news via the Internet and are visiting industry websites to keep abreast of trends and industry developments. This knowledge has led QCP into the digital advertising world.  We’ll see how it shapes up.

In January 2016 QCP launched a digital ad campaign with three industry website providers:

  • Engineering News-Record’s site

The campaign is targeted at the inconsistent and inaccurate information about the true costs that QCP adds to a project. Rumors have been wild with design professionals telling me that QCP fees have been cited at more than ten times the actual costs.

Currently, QCP projects carry a fee of ½% of the woodwork contract amount, or $500, whichever is greater.

In a conversation with a specification writer in September 2015, I was told that a $200,000 project was alleged to have a fee of $20,000 when the actual fee would have been $1,000. Of course there may be some overhead and markup costs applied, but not twenty times the actual cost.

As I have told design professionals with whom I have met during our involvement with the Construct Show, ARC-US and the Master Specifiers Retreat, at ½% of the woodwork contract why would you not want QCP involved on your project, considering you can always request an inspection for no additional cost.

At this point it may be too early to see the results of this campaign, we will need to circle back farther down the road to evaluate the impact.

For more information about QCP or to register a project, please visit or contact us at 855.345.0991.

AWI Charts Future Course for Industry Standards
By Wayne Hintz, QCP Program Manager

The previous issue of Quality Times (March 8, 2016) updated our readers on the Architectural Woodwork Institute’s efforts to develop a new consensus-based ANSI/AWI Standard as the next generation of definitive quality assurance for architectural woodwork designers and woodworking firms everywhere.   We also discussed QCP’s place at the table in that process, allowing us unprecedented input into the new Standard’s content.  We believe our perspective will be valuable, since our inspectors and staff closely observe our licensees’ use of the Standards on a day-to-day basis. 

 AWI and the other two associations which co-authored the Architectural Woodwork Standards (AWS) have parted ways because of philosophical differences with respect to a future Standard.   On May 2, 2016 those former AWI collaborators (the Architectural Woodwork Manufacturer’s Association of Canada and the Woodwork Institute) announced the release of their North American Architectural Woodwork Standard.   That future publication is not recognized by AWI nor its Quality Certification Program, which will continue to use the AWS Edition 2 until the ANSI/AWI Standard is released.  Below is a statement from AWI which provides background and context for these developments.

AWI Position Statement
In response to WI and AWMAC’s May 2, 2016 Joint Announcement of the NAAWS Document, May 10, 2016

The Architectural Woodwork Institute is currently developing the next generation of broad-based consensus industry standards for architectural woodwork through its ANSI (American National Standards Institute)-approved process. AWI firmly believes in an open, informed, and transparent process of standards development that involves input from subject experts, design professionals, manufacturers, project owners, and other stakeholders. Until our new Standard is approved by industry vote, AWI continues to support and utilize the jointly developed Architectural Woodwork Standards, Edition 2, October 2014.

In October 2014, after publication of the Architectural Woodwork Standards, Edition 2, jointly developed with the Woodwork Institute (WI) and the Architectural Woodwork Manufacturers Association of Canada (AWMAC), AWI informed each association of its intent to develop future industry standards as an ANSI-accredited Standards Developer Organization (SDO). In the best interest of the woodwork industry and to preserve the partnership with WI and AWMAC, AWI offered leadership roles to both organizations. In an attempt to move forward with a jointly sponsored standard, AWI diligently negotiated throughout 2015 with both WI and AWMAC but sadly, agreement was not reached between the three industry associations.

AWI looks forward to the future when our industry's standards will harmonize with other ANSI-approved standards. To aid specifiers and design professionals, AWI will coordinate its new ANSI/AWI Standard with CSI's Master Format sections. The Institute is partnering with related industry associations and continues its collaboration with many long-time industry partners as we build robust standards to meet the needs of both woodwork manufacturers and the entire design professional community.

AWI invites and encourages anyone having suggestions, inputs, or perhaps those who might be interested in participating in AWI's new standards development process to contact the AWI Technical Services Manager, Ashley Goodin, at

AWI is firmly committed to the principle of developing our new industry standard that fairly represents all architectural woodwork and interior industry shareholders. Won't you join with us to build our NEXT Generation of architectural woodwork and interiors industry standards?

The American National Standards Institute (ANSI) was founded in 1918 as a private non-profit organization that administers and coordinates the U.S. voluntary standardization and conformity assessment system. Its mission is to enhance U.S. global competitiveness and the American quality of life by promoting, facilitating, and safeguarding the integrity of the voluntary standardization system.  Comprised of government agencies, organizations, companies, academic and international bodies, and individuals, ANSI represents the interests of more than 125,000 companies and 3.5 million professionals.

Architectural Woodwork Institute (AWI), A History of Standards Development — Established as successor to the Millwork Cost Bureau in 1953, AWI developed and published the first edition of Quality Standards Illustrated in 1961. The QSI was the predecessor of the Architectural Woodwork Standards, Editions 1 and 2 which were developed and published by the Joint Standards Committee dissolved on December 3, 2015. Gaining accreditation as a Standards Developer Organization approved by the American National Standards Institute (ANSI) in August 2014, AWI announced the launching of a consensus-based development process to produce the next generation of standards in January 2016.

QCP Project Tracking and Closeout Website Improvements
By Tricia Roberts, QCC Senior Director of Operations

If you haven’t already had a chance to use the new project update features on QCP’s website, check it out.  Visit, and click the “Projects” option at the top of the home page to access all the project-related functions.  To use the new capabilities, the QCP Project Number issued at registration is needed, but no User Name or Password is necessary. 

Besides being able to register projects and order project certification online, QCP manufacturing Licensees can now also update project information or close out a project electronically, including reporting any changes to the initial contract value.  If the project is not yet complete, a calendar has been provided to update the estimated completion date.  Once a project is closed out in QCPs database, it will be listed on our website under your company’s name.

Similarly, an architect may update project information such as “Awarded to General Contractor”.  Or, a General Contractor may electronically provide the information that a QCP project’s millwork package has been “Awarded to Woodwork Subcontractor”.

Once updated project information from any stakeholder is completed, pressing the “Update Project Status” button will automatically send the user an e-mail confirmation of the information they have submitted.

AWI seal Report from the Front
QCP on the AWI Online Communities
By Randy Estabrook, CSI, LEED® GA, QCC Executive Director

The AWI Quality Certification Program (QCP) has been a source of controversy since even before its inception in 1995. Discussions on the AWI Board of Directors to fund the development of QCP were also controversial and heated. In my opinion, QCP has always been a source of energy, maybe defined differently depending on the viewpoint.

The origin of QCP was a response to requests from design professionals to assist in the enforcement of their project specifications.

Recently, I posted a question on the AWI Online Communities’ discussion board. My question: Lately I have heard a few complaints about licensed QCP firms bidding QCP projects only to have them awarded to Non-QCP Licensed firms. How many folks have run into this?

Well this did open the door — this topic had more posts by far, than any other topic in the one-year history of the AWI Online Community.  Energy!

Some posts were not directly related to the question, but an opportunity to weigh in about some frustration or ill feelings that have remained after a QCP related issue such as late fees and renewal payments. I made a point to answer each and every one to the best of my ability.

The posts that were related to the question also expressed frustration. This frustration however, was aimed more at the marketplace than at QCP.

My goal in opening this door was to field questions and hopefully raise awareness about what QCP actually does in relation to a project that requires QCP labels or certificates of compliance. I wanted everyone to know that as soon as a project is registered in the “out-for-bid” stage, QCP sends a letter to the architect confirming that they actually want this requirement on this project, and inquire who the general contractor is.

Then QCP contacts the GC to inquire who the woodworker is. If the project has been awarded to a non-licensed QCP firm we circle back to the architect to notify them that the QCP requirement cannot be upheld unless the firm becomes QCP licensed.

This all results in a lot of letters being mailed each month (1,000+) but this is part of the value proposition.
We are, however, trying to migrate more to electronic communication where possible.

Since its inception QCP has battled awareness issues about what it is and what it delivers. Market research has shown that the value of the QCP brand is very large in the woodworking community, but the battle of awareness will most likely continue with all members of the construction team as the program grows into its 21st year.

For more information about QCP, visit our website,, or contact us at 855.345.0991.

AWI seal Tech Talk
A Note Regarding Casework Anchorage
By Wayne Hintz, QCP Program Manager

The following is a recent e-mail exchange we had with one of the principals of a prominent QCP-licensed architectural woodwork firm.  We thought it useful to present this conversation to QT readers for two reasons.  First, “surface bearing head” appears to be a term not widely understood in the woodworking industry.  However, it has a very precise definition in the Architectural Woodwork Standards, Edition 2 (AWS — the current AWI Standard), and is the ONLY screw head type allowed by the Standard for anchoring base and wall cabinets to framing or blocking in a structural wall.  Secondly, this “Q & A” reminds our readers that quite often, the key to resolving a question about a particular line item in the AWS can be found in the Glossary, which begins on page 490.  Because the Glossary and other reference resources are located in the Appendix at the back of the book, AWS users can sometimes forget that these lists, charts, definitions, etc. can sometimes be very useful in navigating and comprehending the Standard.

  (from our Licensee) “I had a call this week from an installer who asked about weight bearing screws and surface bearing heads (see section 10 page 331- 1-.6.1).  Does this mean bugle head screw or pan head?  I assume this is mentioned so people will not use finish screws.”

A:  Take a look in the AWS Edition 2 Glossary on page 507, which has a definition of ‘Surface Bearing Head’.  Basically the Standards are talking about a pan head type screw, with an additional requirement that the head diameter should be at least twice the shaft diameter.  For cabinet anchorage, the screw must also be at least a #10, have a 3” minimum length, and achieve at least 1-1/2” of penetration into the stud or blocking.  Requiring the use of a surface bearing head is meant to preclude use not only of finishing screws, but also bugle head screws, which are generally prohibited in the Standards.  You’ll see just below the line item you quoted in your e-mail, expressly prohibits the use of drywall screws or any other kind of bugle head screw for cabinet anchorage.

AWI seal QCP Learning Opportunities
Upcoming Trade Shows & Conventions

The Quality Certification Program will be represented at the following industry events:

August 24 – 27, 2016
Georgia World Congress Center
Atlanta, GA
QCP Booth 1213       

Construct CSI    
September 2 – 9, 2016
Austin Convention Center
Austin, TX
QCP Booth 919       

64th AWI Annual Convention

October 23 – 25, 2016
InterContinental Kansas City at the Plaza
Kansas City, MO
QCP Tabletop Exhibit
2016 “QCP Talk” Webinars, Past and Future

This past March 9th, QCP presented a webinar entitled “Steering Clear:  Avoiding Project Certification Potholes: 2016 Update”.  The event presented the 20 items most frequently reported by QCP inspectors as “non-conforming” with respect to Architectural Woodwork Standards (AWS).  This was a reprise of a similar webinar we offered in December 2014, in which we discussed only the top 10 items reported.  In addition to doubling the number of “potholes” covered, we also based the presentation on the Architectural Woodwork Standards, Edition 2, which had been released for only two months at the time of our 2014 webinar.

Webinar participation was excellent, with 49 advance registrations, but 57 in attendance!  A full audio/video recording of the March 9 webinar is available on the “Resources” page of our website.  The “QCP Talk Webinar Archive” will be the first item in the list of Resources which will appear.  Click that, and scroll down to the last item.  Click the blue title, and follow the instructions.

Remaining "QCP Talk" webinars are scheduled for July 20, 2016 and September 9, 2016, and topics have yet to be determined. Consult the AWI website as those dates approach for further information.  If you are a QCP Licensee who is not an AWI member, but would like to log on to a QCP webinar, e-mail Camerine Findlay at, or call 571.323.3614.

AWI seal QCP Resources
Get Help, Find Answers

Need help with inspection preparation?  Confused about licensing?  Seeking answers to challenging aspects of the Architectural Woodwork Standards?  Turn to QCP Resources to enhance your participation in the Quality Certification Program.

  • QCP Representatives can answer a myriad of questions about certification of projects, interpretations of the Architectural Woodwork Standards, and more.
Schedule an Inspection
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New QCP Licensees

Congratulations to the following companies that recently earned licenses from QCP. Look for more than 550 other QCP-licensed woodworkers at

Architectural Millwork Installers, LLC

Berlin, CT
QCP License Date: 03/28/2016        
AWS Sections: P6.E.1, P6.E.5, P8.E, P9.E, P10, P11.E, P6.E.2

Fixture Contracting Company, Inc.
St. Louis, MO
QCP License Date: 03/24/2016        
AWS Sections: P6.1, P6.2, P6.E.1, P6.E.2, P8.1, P8.3, P8.E, P10.1, P10.2, P10.3, P10.E, P11.1, P11.2, P11.3, P11.E, P11.E, P8.4    
Institutional Products, LLC
Albuquerque, NM
QCP License Date: 03/28/2016       
AWS Sections: P10.E, P11.E
ISEC, Inc.
Tampa, FL
QCP License Date: 04/20/2016       
AWS Sections: P11.E, P6.E.1, P7.E, P8.E   

Lue Manufacturing
Wakarusa, IN
QCP License Date: 05/11/2016       
AWS Sections: C10.3, C10, P11.1, C11.3
Midwest Cabinet
Solutions, Inc.

Marion, IN
QCP License Date: 04/28/2016       
AWS Sections: P5, P6.1, P10.3, P10.E, P11.1, P11.3, P11.E, P6.E.1
Millwork 360
Tampa, FL
QCP License Date: 04/27/2016       
AWS Sections: P6.1, P5, P9.2, P6.2   

Northway Industries, Inc.   
Middleburg, PA
QCP License Date: 03/10/2016
AWS Sections: P10.3, P11.1, C10.E, C11.1

The Wood & Iron
Factory, Inc.
dba Habitat Design Millworks, Inc.

San Diego, CA
QCP License Date: 05/20/2016       
AWS Sections: P7.E, P9.1, P11.E, P7, P6.2, P6.5, P6.E.2, P6.E.5, P9.E
Virginia Casework Corporation
Springfield, VA
QCP License Date: 03/22/2016       
AWS Sections: P11.E, P11.1, P11.3


Board of Directors

Rick Kogler
QCC President
Strategic Development Group

Jerry Campbell
Jerry M. Campbell & Associates

Sebastien DesMarais
QCC Treasurer
Hollywood Woodwork, Inc.  

David Knochenhauer
McCarthy Construction

Bill Knight
Hollywood Woodwork, Inc.
Joseph A. Sorrelli
Aljoe Woodwork Consultants

Bruce Spitz
Classic Millwork &
Products, Inc.
Joe F. Winters

Phil Duvic*
Architectural Woodwork Institute

Randolph Estabrook
Corporate Secretary
Quality Certification Corporation

* ex officio
The board, which convenes in the fall each year, is responsible for program oversight, including policies and budgets.

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