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Quality Times | News and updated from the AWI Quality Certification Corporation
AWI Certification
March 16, 2017 - First Quarter
  • QCP Announces Historic Growth
    Both project registrations and projects certified increased in 2016.
  • “Most Common Non-Conforming Items” Revised List
    What are the 20 most common items found out of conformance with the Architectural Woodwork Standards, Edition 2 (2014)?
In This Issue:
Top News
•  QCC Board of Directors Meet under Leadership of Bruce Spitz, QCC Chairman
•  QCC Elects Two Additional Board Members
•  QCP Announces Historic Growth of Project Registrations & Projects Certified in 2016
•  AWI Opens National Testing Center to Validate Casework Standards
•  QCP Representatives Re-orient and Renew
•  173 Participate in AWI/QCP Personal Drafting Accreditation Webinar
Tech Talk
•  “Most Common Non-Conforming Items” Revised List
•  AWI Technical Committee Issues Clarification/Interpretation Guidelines for the AWS, Edition 2 (2014)
QCP On the Road
•  QCP Represented at CSI Master Specifiers Retreat
QCP Learning Opportunities
•  Opportunities to Learn More about QCP—Events, Webinars
QCP Resources
•  Get Help, Find Answers
AWI seal Top News
QCC Board of Directors Meet under Leadership of Bruce Spitz, QCC Chairman
By Randy Estabrook, CSI, LEED® GA, QCC Executive Director
The AWI Board of Directors held a joint meeting on Jan. 31 in Raleigh, NC with the AWI QCC Board of Directors. This was the second occasion on which the two boards have met jointly Currently, there are several individuals who are serving on both boards.

Led by 2017 Chairman Bruce Spitz of Classic Millwork & Products, Inc.discussion at the joint meeting included QCP program statistics, financial performance and the top 20 non-conformities seen by QCP Inspectors on projects.

From left to right are: Phil Bowers, Advanced Cabinet Systems; Jerry Campbell, Jerry Campbell & Assoc. Architects; Sebastien DesMarais (Treasurer), Hollywood Woodwork; Zach Deas, Deas Millwork; Barton Ward, Montbleau Associates; Joe Sorrelli, Aljoe Woodwork Consultants; Mike McNulty, Millwork One; Randy Estabrook, QCC Executive Director; and Bruce Spitz (QCC Chairman), Classic Millwork & Products.  Directors not pictured: Joe Winters, HOK and David Knochenhauer, McCarthy Building Companies

Spotlight on Bruce Spitz, 2017 QCC Chairman of the Board  

Bruce Spitz, President of Classic Millwork & Products, Inc. of El Paso, TX took over the reins of the Quality Certification Corporation (QCC) as Chairman on Jan. 1, 2017.  He was elected by the QCC Board of Directors on Nov. 12, 2016 to succeed QCC Chairman Rick Kogler.

Classic Millwork & Products was founded in 1988 and specializes in custom commercial architectural interior woodwork serving the west Texas and southern New Mexico markets.
Prior to being elected Chairman, Bruce served four years as QCC Board Treasurer.  He is also currently President-elect of the Architectural Woodwork Institute (AWI).  In December 2015 he completed four years of service as AWI’s Treasurer prior to election by the AWI Board of Directors as Vice President in 2016.  He has served on numerous AWI committees, including as Chair of the AWI Education Committee, and as a member of the Audit Committee and the Finance Committee.

Classic Millwork & Products has been a QCC Licensee since 1995, and has completed 29 certified projects.

QCC Elects Two Additional Board Members
Two new members of the Quality Certification Corporation (QCC) began a three-year term on the organization’s Board of Directors effective with their election at the board's meeting on Jan. 31, 2017.   The QCC board is now at full capacity with 11 members.  QCC welcomes the following:

Michael R. McNulty, Sr., Millwork One, Cranston, RI

Michael McNulty is a 34-year veteran architectural woodworker. His career began at L. Vaughn Company in Warwick, Rhode Island in 1983. He is currently Vice President of Millwork One, Inc. Founded in 1989, Millwork One began producing architectural millwork in a 13,000 sf. facility located on Pettaconset Avenue in Warwick with a small group of talented craftsmen.  Since then the firm has grown to a company occupying 80,000 sf. of space, producing Premium Grade AWI QCP certified architectural woodwork. Millwork One currently services all of New England, New York, the Mid-Atlantic states, and will consider points south.

In 2002, a new management team (including Mr. McNulty) introduced a progressive vision for Millwork One. Among the implementations were company-wide employee empowerment, Lean Manufacturing techniques, Green Building Initiatives and Sustainability—FSC®-COC and LEED® compliancy, and a focus on a plant environment that drove greater workforce safety. This culture revitalized the company and spurred another substantial growth period that moved the firm to its current state-of-the-art facility in 2008.

Millwork One has been a QCP Licensee since 1998.  Michael is also a member of the AWI Board of Directors.

Barton Ward, Montbleau & Associates, Inc.
Barton has been involved in the woodworking industry since 1983, having worked for cabinet shops in New York, Pennsylvania, and Colorado.  He has built sets for theatrical productions, and was owner/manager of a custom woodworking shop in San Diego.  Barton has worked at Montbleau since 1995 as an engineer, estimator, project manager and outsourcing manager.  He is currently their Executive Vice President.

Montbleau & Associates, Inc. is a professional team of 200 craftsmen, project managers, and engineers. Established by Ron Montbleau in 1980, the company has two production facilities which total 110,000 sf.  The firm produces architectural woodwork and casework for corporate interiors, hotels, hospitals, resorts and casinos. They work nationwide with an emphasis on San Diego, Los Angeles, Las Vegas, and the San Francisco Bay Area.
QCP Announces Historic Growth of Project Registrations & Projects Certified in 2016
By Tricia Roberts, QCC Senior Director of Operations

In 2016, the Quality Certification Program (QCP) experienced continued historic growth, based on its established credibility as a quality assurance tool for architectural woodwork designers and project owners. As the graph below illustrates, project registrations were up 23% compared with 2015, and projects certified increased 18% in 2016.   There was a slight decrease in annual QCP license renewals from 2015, with 503 Licensees maintaining their prequalification to meet specifications requiring QCP project certificates.

If your company was suspended for non-payment of the annual fee and has no other outstanding invoices, it may be reinstated without having to reapply in accordance with Section 3.1.7 of the QCP Policies.  Reinstatement requires payment of the annual renewal fee, plus a $300 late fee.  To renew online, click here.  You will need your User Name and Password which appear on the renewal notices your company received in 2016.  If you need assistance, contact Roxanne Accetta at or 571.222.4945.

Note:  The chart reflects activity through Dec. 31, 2016

If you believe QCP licensing might benefit your company’s marketing, bid opportunities, and bottom line, explore the QCP application process by visiting our website,  See the appropriate drop-down menu by clicking “For Woodworkers”.  Please direct questions or comments to Roxanne Accetta at or 571.222.4945.  Prior to applying, be sure to read the entire QCP Policies, as your application fee is non-refundable.  The policies are available for download here.

AWI Opens National Testing Center to Validate Casework Standards
By Ashley Goodin, Technical Director, Architectural Woodwork Institute

Diving into Phase One* of the Architectural Woodwork Institute (AWI) / American National Standards Institute (ANSI) next generation of architectural woodwork standards, the AWI Technical Committee is fastidiously developing the casework portion of the standards.  The committee, chaired by Randy Jensen of Leonard Peterson Company, includes QCP Inspection Manager Greg Parnham as a member.

Casework construction methods that exist within the current Architectural Woodwork Standards, Edition 2 (2014) have proven their strength and durability through usage and service. With the introduction of new joinery techniques, machinery, and materials entering the market, there is a need for objective testing performance metrics that allow a comparison between what we have known “works” for many years against emerging construction means and methods that represent evolution within the industry.

National Testing Center

To actually establish and verify performance metrics, earlier this month AWI announced the opening of a National Testing Center in Americus, GA on Dec. 1, 2016.  Establishment of the Center was recommended by the AWI Technical Committee in the fall of 2016, and was approved by the AWI Board of Directors on Oct. 11, 2016.

The Center was created by the AWI board in order to perform structural testing on casework.  The goal is for the testing to develop baseline performance metrics and duty levels for the next generation of standards.  

Test Equipment/Process

Having begun the standards development process in 2016, on Oct. 27 the AWI Technical Committee approved Test Methodologies for base and wall casework.  The committee had looked at existing testing methods such as BIFMA X5.9 and SEFA 8 casework integrity tests, and determined that those tests do not accurately represent casework typically manufactured and used within commercial environments.

The AWI Technical Committee has produced and reviewed shop drawings for casework based on existing prescriptive joinery details, materials and fabrication methods outlined in the AWS Edition 2 (2014). To assure complete impartiality, the Center has signed an agreement with the Pittsburg State University (PSU) Wood Technology Department to manufacture the casework for testing purposes.  PSU is currently producing the initial order of casework with deliveries to continue throughout 2017.    

Steps in Objective Process

Following successful testing of the draft casework standards and any additional revisions by the committee that may be warranted, a final draft of those standards will be released to the public for review and comments.

The new AWI / ANSI Standards will be the best yet because through the ANSI standards development process, industry standards not only are created with thorough inputs of wide interest groups, but also the process is voluntary and built upon consensus of many industry stakeholders,” said AWI Executive Vice President Philip Duvic.  

* See outline of Technical Committee directives and development phases reported in the January edition of AWI NewsBriefs on page 4-5 within 2016 AWI President Greg Lutz’s “State of the Association” Report.

The Architectural Woodwork Institute has produced and collaborated on the development of Standards in accordance with its mission from its founding in 1953 to the present day.

Founded in 1918, the American National Standards Institute (ANSI) is a private non-profit organization that administers and coordinates the U.S. voluntary standardization and conformity assessment system.

QCP Representatives Re-orient and Renew
AWI’s Quality Certification Program (QCP) held its annual Representative Meeting Feb. 15-16, 2017 at the Hilton Doubletree Hotel in Dulles, VA.  Stretching back many years, the purpose of this event is to bring QCP staff and field representatives together for a review of new or revised policies affecting licensing of woodworking firms and certification of their projects, as well as discussion of developments related to AWI Standards.  Another perennial topic at the event is clarification and “tweaking” of inspection and reporting procedures, as deemed necessary to ensure that all representatives maintain consistency and skills in both these areas. 

Several years ago, the QCP inspections process adopted the iPad as the most efficient means of creating inspection photographs and associated text under “field conditions”.  The iPads also offer advantages in terms of inspection reporting and record-keeping.  This year, QCP invested in both new hardware and software to keep abreast of technological improvements to this platform.   As a result, much of this year’s meeting involved substantial face time with Apple Store customer support staff (as well as QCP’s in-house experts), with the goal of having the iPads up and running as smoothly as possible before the QCP reps headed home.

One other focus this year was the revised “Most Common Non-conformities” list, which has evolved over the years, based on the inspection experiences of the gathered representatives. (For background and access to a pdf download of the document, see the article in this Quality Times titled “Most Common Non-Conforming Items” Revised List.)Also discussed was an ongoing project whereby representatives identify available architectural firms and visit them during the course of routine inspection travel.  These “courtesy” stops raise awareness of QCP within the design community, which in turn leverages the licenses held by QCP firms.  After all, many of the market advantages enjoyed by QCP licensees come into play only when an architect has specified certification as a Quality Assurance tool for his or her project.

QCP and its licensees are extremely fortunate to have the expertise offered by these very experienced and well-traveled Representatives:
  • Joe Fleck (Mid-Atlantic region) 
  • Graham Kilburn (Canada and U.S. Great Lakes states)
  • Ralph Greco (The Carolinas and mid-Southern states)
  • Wayne Hintz (Representative-at-large)
  • Shows Leary (New York, New Jersey, and Northeastern states)
  • John Reininger (Illinois and Upper Midwest states)
  • Charles (“Rozie”) Roznovak (Texas and Southwestern states)
173 Participate in AWI/QCP Personal Drafting Accreditation Webinar
On March 8, the AWI Quality Certification Corporation entered a new phase of education and marketing of a Personal Drafting Accreditation (PDA) program.

“The AWI Quality Certification Program’s Personal Drafting Accreditation (PDA) attests to the certificant’s successful completion and comprehension of required course material, and the ability to produce architectural woodwork engineering drawings (“shop drawings”) which conform to project specifications and applicable AWI Standards, with respect to both format and content,” as noted in QCC’s online QCP Personal Drafting Accreditation Policies.

The recent AWI/QCP webinar provided details about the PDA featuring Scott Nelson, president of the Woodwork Career Alliance, accompanied by Quality Certification Corporation Executive Director Randy Estabrook who answered questions about the QCP and program.

Shop Drawing development and accuracy are a vital part of every woodwork manufacturing project. The webinar focused on what the Architectural Woodwork Standards requires be included in a set of drawings to better communicate what the project requirements are throughout the manufacturing, finishing and installation phases of a project.

The highly successful session on March 8 attracted 173 participants.  As with other AWI webinars the Personal Drafting Accreditation will be archived in the “Members Area” of

A second one-hour online webinar on QCP Personal  Drafting Accreditation will be conducted on April 20, 2017 at 11:30 am (EDT). To register for the complimentary online session, check the “Webinar” listings under “Education” at Registration will be opening soon.

Individuals who have attended the educational webinars will be eligible to apply for the QCP accreditation. The application fee is $150 with an annual renewal of $75. The course will consist of the successful completion of an online test on the Architectural Woodwork Standards, Edition 2 (2014), with heavy emphasis on AWS section 1 (Submittals) followed by the review of a shop drawing identifying all non-conforming items missing from the shop drawing as outlined in the AWS Edition 2 (2014).

There will be periodic retesting of accredited individuals within three (3) years.  The test and accreditation procedures will be forthcoming.  Meanwhile, as a first step, applicants may apply for the Personal Drafting Accreditation, which is portable and awarded to individuals.

PDA policies are located on the QCP webpage under “Resources” here.

Questions about the QCP Personal Drafting Accreditation may be directed to QCC Executive Director Randy Estabrook at  
AWI seal Tech Talk
“Most Common Non-Conforming Items” Revised List
By Wayne Hintz, Representative-at-Large

For a few years, the Quality Certification Program (QCP) has maintained a list of the most common items found out of conformance with Architectural Woodwork Standards, as reported by QCP Representatives conducting fabrication and installation inspections of certified woodwork projects.  All of the list’s entries deal with either casework or countertops.  A couple of the issues referenced are aesthetic in nature (for example, installation screw heads in open cabinetry which have not been properly capped).  However, most of what is covered can have a direct bearing on the structural integrity and performance of the product involved.  The list includes the page numbers and precise line items in the Architectural Woodwork Standards, Edition 2 (2014) which apply to the various non-conformances.  Such a document could obviously be very handy for a woodworking firm in the planning stages of a QCP project subject to inspection.  Architects might also find the list to be a useful reference while visiting a woodwork subcontractor’s facility during fabrication of the specified cabinetry, or while walking a project site.

QCP has made the list available in various ways.  Quality Times discussed it previously in its June 1, 2015 issue.  (At that time, the number of entries stood at 11.)  In its March 8, 2016 edition, QT publicized an upcoming “QCP Talk” Webinar entitled “Avoiding Project Certification Potholes – 2016 Update:  Most Common Conformance Errors”.  The webinar was centered around a detailed discussion of the list.

Since then the document has been revised, and the number of items discussed is now 20.  It can be found on the QCP website at Click “Resources” at the top of the home page, and scroll down to “Top 20 Nonconformities Most Reported”.  Clicking that title will direct you the list in PDF format, which can be downloaded.
AWI Technical Committee Issues Clarification/Interpretation Guidelines for the AWS, Edition 2 (2014)
By Ashley Goodin, Technical Director, Architectural Woodwork Institute

The Technical Committee of the Architectural Woodwork Institute (AWI) has issued interpretation guidelines for clarification of the Architectural Woodwork Standards, Edition 2 (2014). These guidelines are issued in order to clarify the intent of the standards and to issue guidance where there may be conflicting information and requirements within the standards.  It should be noted that these are not intended as errata to the standards.

The AWI Technical Committee, working in collaboration with the AWI Quality Certification Corporation, will review questions and concerns from standards users and stakeholders as clarification is needed for issues related to the AWS Edition 2 (2014).  We encourage stakeholders to participate in the process of developing the next generation of standards while continuing to reference and use the AWS Edition 2 (2014).  

Should you have questions or concerns, please contact me at or at 229.389.2544.

To access the interpretations, click here.  Updates about AWI / ANSI Standards development and other pertinent technical issues are accessible on AWI’s Technical Assistance webpage at under “Standards”.
AWI seal QCP On the Road
QCP Represented at CSI Master Specifiers Retreat
The Construction Specifications Institute’s Master Specifiers Retreat was held in Tucson, Arizona at the Marriott Star Pass Resort, Jan. 27-29, and QCP was represented by QCC Executive Director Randy Estabrook. The Star Pass Resort is surrounded by Saguaro cactus which can live to be over 150 years old and may take over 75 years to form an arm.

This event is an opportunity for QCP to meet with architects and specifiers from major architectural firms from across the U.S. Many of those individuals have heard of QCP, but did not know how beneficial QCP inspection services can be, relative to the low cost involved.

QCP plans on attending next year’s event.
AWI seal QCP Learning Opportunities
Opportunities to Learn More about QCP—Events, Webinars
The Quality Certification Program will be represented at the following industry events: 

AWI's Spring Leadership Conference
April 3-4, 2017
Hyatt Regency Lexington
Lexington, KY

Stiles Executive Briefing Conference
April 23-25, 2017
Westin Book Cadilac Hotel
Detroit, MI

A’17 Architecture Expo 2017
April 27-29, 2017
Orange County Convention Center
(Booth #1347)
Orlando, FL

July 19-22, 2017
Las Vegas Convention Center
(Booth #8868)
Las Vegas, NV

The Quality Certification Program will be hosting webinars in 2017:

“QCP Talk” Webinars

Visit "Education/Webinars" on AWI's website,, for information about the one-hour QCP webinars. 

AWI/QCP Personal Drafting Accreditation Webinar

April 20, 2017 (11:30 am EDT)
Information/Registration Coming Soon
AWI seal QCP Resources
Get Help, Find Answers

Need help with inspection preparation?  Confused about licensing?  Seeking answers to challenging aspects of the Architectural Woodwork Standards?  Turn to QCP Resources to enhance your participation in the Quality Certification Program.

  • QCP Representatives can answer a myriad of questions about certification of projects, interpretations of the Architectural Woodwork Standards, and more.
Schedule an Inspection
Register a Project
Get Accredited
Contact Us
New QCP Licensees

Congratulations to the following companies that recently earned licenses from QCP. Look for nearly 550 other QCP-licensed woodworkers at

Architectural Components Group    
Marshfield, MO
QCP License Date:
AWS Sections: P5, P8.1

Architectural Forest Products    
Two Rivers, WI    
QCP License Date:
AWS Sections: P8.3, C.5, C8.1, C9.1

CMD, Inc.    
Las Vegas, NV    
QCP License Date:
AWS Section: P5

Columbus Cabinet Co., Inc.
Columbus, GA    
QCP License Date: 12/29/2016
AWS Sections: P5, P10.1, P10.3, P10E, P11.1, P11E, P11.2, P11.3

Crawson Corporation    
Muldrow, OK
QCP License Date:
AWS Sections: P5, P6.1, P6E.1, P10.3, P10E, P11.1, P11.3, P11.6, P11E, P6.5, P6E.5

Exhibits Southwest    
Tempe, AZ    
QCP License Date:
AWS Sections: C6.1, C6E.1, C10.3, C11.1, C11E, C10E, P11.3, P11.6, C5

Institutional Casework
Paris, TN    
QCP License Date:
AWS Sections: P5, P10.1, P10.3

Interior Wood
Specialties, Inc.    
High Point, NC    
QCP License Date:
AWS Sections: P10E, P11.1, P11.3, P11E, P10.3, P8E, P8.3

Master Kraft, Inc.
Matthews, NC    
QCP License Date:
AWS Sections: P10.3, P11.1

Newtech Installation
USA, Inc.    
Middletown, CT    
QCP License Date:
AWS Sections: P8E, P9E, P10E, P11E, P6E.1, P6E.2

Pearcy Cabinetry, Inc.    
Apopka, FL    
QCP License Date:
AWS Sections: C10.3, P11.1

Roecker Cabinets and Millwork    
Morton, IL    
QCP License Date:
AWS Sections: P5, P8.3, P10.1, P10.3, P11.1, P11.2, P11.3, C8.1

The Cabinet Place
Lula, GA    
QCP License Date:
AWS Sections: P10.1, P10.3, P10E, P5


2017 AWI QCC
Board of Directors

Bruce Spitz
QCC Chairman
Classic Millwork &
Products, Inc.

Sebastien DesMarais
QCC Treasurer
Hollywood Woodwork, Inc.

Philip Bowers
Advanced Cabinet Systems

Jerry Campbell
Jerry M. Campbell & Associates

Zach Deas
Deas Millwork Company

David Knochenhauer
McCarthy Holdings, Inc.

Michael R. McNulty, Sr.
Millwork One, Inc.

Joseph A. Sorrelli
Aljoe Woodwork Consultants

Barton Ward
Montbleau & Associates

Joe F. Winters

Phil Duvic*
Architectural Woodwork Institute

Randolph Estabrook
Corporate Secretary
Quality Certification Corporation

* ex officio
The board, which convenes in the fall each year, is responsible for program oversight, including policies and budgets.

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