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Quality Times | News and updated from the AWI Quality Certification Corporation
AWI Certification
First Quarter - March 20, 2018
  • QCP Stats and Fast Facts
    Projects certified increased in 2017.  Read more about QCP continued growth in the article below.
  • Case Study: Project Inspection Using Remote Technology
    Last year, QCP launched a pilot project using Skype technology for streamlining the project inspection process.  Read about what Matt Gongwer of Lue Manufacturing, Inc. and QCP Representative John Reininger say about their experiences. 
In This Issue:
Top News
•  Introducing QCC’s 2018 Chair, Mike McNulty
•  QCP Stats & Fast Facts
•  QCC Board of Directors Formulating Strategic Plan
•  Case Study: QCP Project Inspection Using Remote Technology
QCP On the Road
•  QCP’s “Individual Drafting Accreditation” Assists Company’s Market Expansion
QCP Learning Opportunities
•  Learn More About QCP at Events & Webinars
QCP Resources
•  Get Help, Find Answers
AWI seal Top News
Introducing QCC’s 2018 Chair, Mike McNulty

2018 began with Michael R. McNulty, Sr. taking the helm as elected Chair of the Quality Certification Corporation. Mike is Vice President, Estimating & Sales of Millwork One, Inc.  The  Cranston, Rhode Island company provides premium grade architectural woodwork serving all of New England, New York, Mid-Atlantic and beyond.  Millwork One has been a QCP Licensee since March 1998.

Mike told Quality Times (QT) that “QCP is important to the woodworker because it is a multi-faceted vehicle for providing a level field during the bid process, and post award provides a review process for continued improvement. It gives my client an assurance that they have teamed up with a manufacturer who complies with the latest standards for manufacturing and finishing. It creates a comfort level that the manufactured goods will stand the test of time.”

As Chair of QCC, Mike says his goals are …”To create and implement a strategic plan that will guide our organization.  Stay the course to uphold the integrity of the program (QCP) while increasing participation and improving inspection methods.”

Mike started his career in 1983 with the L. Vaughn Company in Warwick, RI. He is a 35-year industry veteran with a history of involvement in the Architectural Woodwork Institute (AWI) and its New England Chapter.  This year Mike is serving as President-elect of AWI, and in 2017 was AWI’s Vice President. He has held positions on AWI’s Chapter Officers Council, and Sustainable, Insurance / Safety and Finance Committees.  He has served on the AWI Board of Directors since 2014.

Millwork One began producing architectural millwork in a 13,000 sq. ft. facility in Warwick, RI in 1989.  Today, the firm’s 80,000 sq. ft. facility is comprised of 100 employees who produce millwork for corporate, hospitality, institutional, medical and realty clients.

QCP Stats & Fast Facts
By Tricia Roberts, QCC Senior Director of Operations
The Quality Certification Program (QCP) continued its pattern of steady growth as the chart below illustrates.  Actual projects certified increased in 2017 athough project registrations showed a slight decrease.   Licensees are continuing to maintain their advantage of being pre-qualified to meet specifications that require a QCP project certificate. A slight increase in 2017 renewals occurred over the last two years, and QCP attracted 59 new applicants again, equal to 2016. 

In order to obtain project certificates and/or labels, the project must be registered prior to submitting a request for certification.  Remember, certification orders must be made at least two weeks prior to the commencement of fabrication to allow for scheduling of compliance inspections during the fabrication phase of the work.
  • Anyone can register a project (owner, design professional, general contractor, woodworker).
  • Only a QCP licensed company may certify a project.
  • Project certification fees are five hundred dollars ($500) or one half of a percent, ½%, of the woodwork contract; whichever is greater.
  • For complete information on certifying a project, read Section 4 of the QCP Policies.

Note:  The chart reflects activity through December 31, 2017
  • To register a project, go to
  • To order project certification, go to  As stated above, this step must be completed at least two weeks prior to commencement of fabrication to avoid any program penalties or project delays.
  • To order a project inspection go to
  • For complete information on renewing your QCP License see Section 3 of the QCP Policies. If you were Suspended for non-payment of the annual fee and have no other outstanding invoices, you may be reinstated without having to reapply in accordance with Section 3.1.7 of the QCP Policies and payment of the annual renewal fee plus the $300 late fee.  You will need your User Name and Password for renewing your QCP License.

If you’re interested in joining other successful QCP licensed firms and feel it is attainable for your company, explore the QCP application process by contacting Roxanne Accetta 571.222.4945 or visit our website,,  for further details.  Prior to applying, be sure to read the entire QCP Policies as your application fee is non-refundable.

QCC Board of Directors Formulating Strategic Plan
By Randy Estabrook, CSI, LEED®A, QCC Executive Director
The AWI Quality Certification Board of Directors met March 9-10 in Charleston, SC, to continue work on the QCC Strategic Planning Process. The two-day meeting included modifying the Vision and Mission statements of the QCP and identifying goals and strategies to move the organization forward.

The updated Vision statement is:
The vision of the AWI Quality Certification Corporation is to be the recognized compliance organization for the architectural woodwork industry.

The revised Mission statement is:
The AWI Quality Certification Corporation promotes compliance with recognized architectural woodwork standards.

There was much focus on the goals for QCC, and they are still in draft format, but do include: Industry Leadership; Awareness and Growth.

As this is the first time QCC has worked to develop a strategic plan, the process has included an online survey, followed by two online webinars and a two-day face-to-face meeting. It may be that the largest benefit of this process has been the elevation of the AWI QCC Board into a highly functioning team. The next step is to take the draft plan and apply resources and tactics to the identified goals and strategies. This process will be followed by the Board’s review in the second quarter of 2018. Stay tuned for further updates.  
Case Study: QCP Project Inspection Using Remote Technology
With product specification, fabrication and installation deliveries looming, QCP Licensees are under enormous pressure to juggle time-sensitive schedules that accommodate customers. Registering for QCP project certification and undergoing project inspection, when applicable, presents another timing consideration. 

But QCP project inspections via Skype can fill the need, allowing both QCP Licensees and QCP Inspectors to change schedules more easily while allowing all parties to improve productivity and meet time-sensitive project deadlines.

What’s involved?

To find out, Quality Times (QT) recently spoke with Matt Gongwer of Lue Manufacturing, Inc., who worked with QCP Representative John Reininger to complete inspections for two of the firm’s projects requiring certification. John conducted both inspections via Skype, which were fully documented in about 90 minutes.  Use of the technology streamlined the process

What is Skype?

According to Skype’s website, “It is a powerful collaboration tool for real-time input. Built for business by Microsoft, the technology can be used with any device, such as a PC/Mac, iPhone, iPad and Android.  It allows for sharing of files, sending messages, using interactive tools with annotation, and more.” 

QCP Project Inspection
Lue Manufacturing has three QCP project inspections under its belt: The first is a “Provisional” (i.e. mandatory probationary) inspection conducted by John in person at Lue’s facility. The second and third inspections were executed remotely via Skype on the same day.  They involved solid surface countertops for an elementary school, and laminate casework/countertops for a police substation.  While these items were also staged in Lue’s plant at the time of remote inspection, John pointed out that, “in other circumstances, and depending on the complexity of the fabricated projects, off-site inspection of the installed products may also be required for fabrication certification,” John said.

What was Required of Lue Manufacturing Personnel?
“Not a lot,” Matt said.  “All we had to do was have appropriate measuring devices available and a way to use Skype. I used one of my team engineers to assist with camera and tools for examining the products.”

John explained that for any Skype inspection, he works with QCP Licensee personnel to set up video and audio using available technology, checking the signal, assuring that a clear picture is viewable and conversations are clearly audible.  “Once the technology is functioning, the inspection is the same as if a QCP Inspector is in the shop,” John said.

“For the Lue Manufacturing countertop inspection, I directed the engineer to show such things as seam joints and thickness, as well as provide a scan giving a whole picture of the finished product.”   Inspection of the countertops took about 30 minutes.  “The other project inspection involving casework and countertops was more complex and took about one hour,” John said.

Scheduling Flexibility

To begin with, remote inspections provide scheduling flexibility, which is a big benefit, according to Matt.  “For a commercial woodworking company dealing with architects and general contractors, everything is scheduled down to the day,” he told QT.  “There are tight deadlines for completing and gaining approval of the shop drawings, ordering materials, fabricating the products, sending submissions for QCP certification, and having QCP projects inspected — usually involving demanding turnarounds.  With QCP certification deadlines built into projects, woodwork industry outsiders don’t always understand timing issues,” Matt noted.  

Matt said, “Participating in the remote inspection process with its documentation serves as a self-inspection training process for self-labeling.  For instance, by responding to John’s direction about measuring space and other steps in the inspection process, our team knows what is expected for a certified project.”

Process Efficiencies

John told QT that the Skype inspections allow for more efficient coordination and scheduling. “Since I began using the technology, about 10 or more remote inspections have had to be rescheduled.”  John explained the benefits. “I’ve done three project inspections in one day.  I’ve conducted Skype project inspections in Montana, Missouri, Wisconsin, Florida and Alabama in a short period of time — all without logistical arrangements and travel expenses.  In between remote inspections, I can complete reports, thereby reducing their delivery turnaround time. The cost reduction and time savings is a tremendous benefit,” John said.  “The time savings of a remote inspection directly impacts project delivery and customer satisfaction,” Matt added.“

During Skyping, I gain quicker responses to information requests; I secure total agreement of all on board; it speeds up the inspection process; and provides documentation of the inspection.  If any product corrections are required, a remote re-inspection with visual proof of the corrections may only take 15 minutes,” John said.  Of course, for all re-inspections solely for the purpose of assessing corrections, QCP charges for inspection and reporting time.

John estimated that about 80% to 90% of project inspections could be conducted via Skype, thereby offering added benefits to QCP Licensees. 

“Matt is with one of our great 5-star companies concerning timing,” John said.  “John turns the inspection into a learning process so that going forward we are educated about how to correctly meet specifications in order to grow our business,” Matt noted.  

Matt Gongwer, Engineering Manager, Lue Manufacturing Inc.  Matt has been with Lue Manufacturing for 4-1/2 years.  Previously, Matt was associated with Coleman Cable, Inc., as a quality and process manager for 5-1/2 years and as a plant manager for 2-1/2 years. Based in Goshen, Indiana, Lue Manufacturing has been producing fine custom made countertops, cabinetry and case work for 45 years.   Founded in 1970, this second generation business has continued making products for both residential and commercial using a variety of surfaces and cabinetry. Lue Manufacturing became a QCP Licensee in August 2016; the company has been an AWI Manufacturing Member since 2009.

AWI seal QCP On the Road
QCP’s “Individual Drafting Accreditation” Assists Company’s Market Expansion
By Wayne Hintz, QCP Representative-at-Large

Recently I travelled to Merchants Fixture in Ashland,Virginia, a casework and millwork manufacturer which several months earlier had applied for Quality Certification Program (QCP)  licensing, and was now ready for the required inspection of its work samples and facilities. During my visit, Vice President (and QCP Liaison) Brandon Wright explained that since the company’s establishment in 1978, its bread and butter had been the design of retail, fast food, and other commercial interiors.  He described how Merchants began fabricating its own casework in 1984, after clients expressed dissatisfaction with the quality of fixtures generally available to them.

Taking advantage of the fabrication and installation prowess it has since developed, Merchants Fixture has become increasingly active in areas of the architectural woodwork market which are typically less modular in nature, and often specify AWI Standards.  As part of its systematic effort to compete in that environment, the company applied for QCP licensing.  During that process, Merchants  became aware that QCP also offered an “Individual Drafting Accreditation” (IDA) program designed to give woodwork industry engineers and drafters a working knowledge of current AWI Standards, including those for shop drawings.  As AWI Standards became a more frequent requirement for projects which Merchants was pursuing, company drafter Brandon Gomez was asked to take on the challenge of diving into the Architectural Woodwork Standards (AWS), and becoming QCP accredited.  (For an overview of the IDA, visit  He has completed the initial “learning modules” curriculum of the program, and is ready to take the final exam required prior to accreditation.

Brandon began his drafting career as a student at the Hermitage Technical Center, a public high school in Henrico County, Virginia whose mission is to “prepare the students to be contributors to a competitive work force, which will be needed in the 21st century.”  His two years of training there included participation in drafting-based competitions.  After graduating from Hermitage, Brandon went on to Virginia Commonwealth University (VCU), where his continuing AutoCad training emphasized 3D modeling. 

Merchants Fixture added Brandon to its staff shortly after he left VCU, and he spent his first year as a professional learning the construction details and terminology which comprise the content of architectural woodworking.  In 2017, he was assigned his first project which required conformance to AWI Standards, and for the first time, his drafting required referring to the AWS.  The resulting drawing details were incorporated into a Microvellum library for future use.  Brandon noted that this ongoing process “is a lot of work, but once we have everything set up in the computer, in spec groups and so on, it will become much easier”. 

Commenting on how the IDA curriculum benefits his approach to drafting and the company’s awareness of AWI Standards, Brandon said, “I like how AWI formats its drawings.  There is a lot of detail, providing all the information that is needed over the course of project, including for installation, when that’s required.  The formatting includes basic information that some of us previously never added to our drawings.  I like it.”

Brandon also believes that his contact with the IDA curriculum has been beneficial to his personal drafting skills and the company’s drafting procedures.  “AWI formatting definitely opens up my eyes when I am laying out all the required information in paper space.  Looking at examples of AWI drawings shows me how I can become more organized and consistent when putting the various view types on the sheet, with the floor plan at the top, section views at the bottom, and so on.  Before, organizing that information was different from job to job.  AWI formatting is the same for every job, and that’s what I like.  We are now consistent in how information is laid out on paper.”

Brandon has promised to check in with Quality Times after completing his final IDA test.  We wish him good luck!

AWI seal QCP Learning Opportunities
Learn More About QCP at Events & Webinars
The Quality Certification Program will be represented at the following industry events:

AWI's Spring Leadership Conference
April 22 - 24
The Embassy Suites Omaha - Downtown Old Market Hotel
Omaha, NE

CSI Master Specifiers Retreat
June 5 – 8
Lansdowne Resort and Spa
Leesburg, VA
(One-on-one Presentations/Conversations)

A’18 AIA Conference on Architecture 2018

June 21 – 23
Javits Convention Center
New York, NY
(Booth #781)

August 22 – 25
Georgia World Congress Center
Atlanta, GA
(Booth #BC18)

Upcoming Webinars

The Quality Certification Program will be hosting webinars in 2018.  These opportunities are a result of QCP’s new Corporate Partnership arrangement with the Construction Specifications Institute (CSI). The forums are hosted by CSI and have attendance of 200-800 individuals – providing great outreach for QCP.

CSI/CEU AWS2414 – 1 AIA HSW LU credit
June 27 (1 Hour)
“The AWS and Quality Assurance in Architectural Woodwork”

CSI/CEU AWS208 – 1 AIA HSW LU credit
September 12 (1 Hour)
“Designing with Hardwood Veneer”

AWI seal QCP Resources
Get Help, Find Answers

Need help with inspection preparation?  Confused about licensing?  Seeking answers to challenging aspects of the Architectural Woodwork Standards?  Turn to QCP Resources to enhance your participation in the Quality Certification Program.

  • QCP Representatives can answer a myriad of questions about certification of projects, interpretations of the Architectural Woodwork Standards, and more.

  • AWI "QCP Talk" webinars focus on a variety of topics.  Check out the webinars archived here.

Schedule an Inspection
Register a Project
Get Accredited
Contact Us
New QCP Licensees

Congratulations to the following companies that recently earned licenses from QCP. Look for nearly 550 other QCP-licensed woodworkers at

Lorton, VA
QCP License Date:  03/10/2018
AWS Sections: P10.3, P10.E, P11.1, P11E

Caldwell Cabinets of

dba Caseworx
Hudson, NC    
QCP License Date: 01/30/2018    
AWS Sections: P11.3, P11.1, P10.3, P10E, P11E

Contour Construction    
Bennington, NE    
QCP License Date: 12/21/2017    
AWS Sections: P9E, P6E.1, P6E.2, P6E.3, P6E.5, P8E

Hargrave Builders, Inc.
South Elgin, IL    
QCP License Date: 12/14/2017    
AWS Sections: P8E, P9E, P10E, P11E

Hudson River Industries    
Schenectady, NY    
QCP License Date: 01/29/2018    
AWS Sections: P5, P8.2, P10.1, P10.2, P10.3, P6.2, C11.1, C11.2, P11.3, C8.3, P11.4, P11E, P11.6

ISEC Inc. - Katy    
Katy, TX    
QCP License Date: 01/25/2018    
AWS Sections: P11E, P10E, P11E

Mark Michaels, Inc.    
Greenville, SC
QCP License Date: 03/09/2018    
AWS Sections: P10.3, P10E, P11.1, P11.3, P11.6, P11E

Merchants Fixture    
Ashland, VA    
QCP License Date: 02/14/2018    
AWS Sections: P10E, P10.2, P10.3, P10.1, P6, P5

Tecman Industry 1
QCP License Date: 12/14/2017    
AWS Sections: P5, P6.1, P6.2, P6.3, P6.4, P6.5, P6E.3, P6E.5, P8.1, P8.2, P8.3, P8.4, P8.5, P9.1, P9.2, P9E, P11.3, P11.4, P11.6, P6E.2, P6E.1, P6E.4, P7, P7E, P8E, P10.1, P10.2, P10.3, P10E, P11.1, P11.2, P11E

Westek Architectural Woodworking, Inc.
Westfield, MA    
QCP License Date: 12/21/2017    
AWS Sections: P6.1, P6.2, P6.5, P7, P8.1, P8.2, P8.3, P9.2, P10.1, P10.2, P10.3, P11.1, P11.2, P11.3

Wood Specialties by Fehrenbacher
Evansville, IN    
QCP License Date: 02/06/2018    
AWS Section: P6.1


2018 AWI QCC
Board of Directors

Michael R. McNulty, Sr.
QCC Chair
Millwork One, Inc.

Zach Deas
Deas Millwork Company

Sebastien DesMarais
QCC Treasurer
Hollywood Woodwork, Inc.

Philip Bowers
Advanced Cabinet Systems

Rosa Cheney, AIA, PLLC

David Knochenhauer
McCarthy Holdings, Inc.

Rick Kogler
Architectural Wood
Products, Inc.

Barton Ward
Montbleau & Associates

Joe F. Winters

Phil Duvic*
Architectural Woodwork Institute

Randolph Estabrook
Corporate Secretary
Quality Certification Corporation

* ex officio
The board, which convenes in the fall each year, is responsible for program oversight, including policies and budgets.

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